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Riverside Medical Center

Notice of Health Information Practices

This Notice describes how information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Understanding your Health Record/Information:

Each time you visit a hospital, physician, or other healthcare provider, a record of your visit is made. Typically, this record contains your symptoms, examination and test results, diagnosis, treatment, and a plan for future care or treatment. It may also contain correspondence and other administrative documents.

All of this information, often referred to as your health or medical record, serves as a:

  • Basis for planning your care and treatment.
  • Means of communication among the many health professionals who contribute to your care
  • Legal document describing the care you received - Means by which you or a third- party payer can verify that services billed were actually provided
  • A tool in educating health professionals
  • A source of data for medical research
  • A source of information for public health officials charged with improving the health of the nation
  • A source of data for facility planning and marketing
  • A tool with which we can assess and continually work to improved the care we render and the outcomes we achieve

Your Health Information Rights:

Although your health record is the physical property of the healthcare practitioner or facility that compiled it, the information belongs to you. You have the right to: Inspect and obtain a copy of your health record. To do that, you must provide written authorization to Riverside Medical Center VIA the Health Information Management Department.

Our Responsibilities:

Riverside Medical Center is required by law to:

  • Maintain the privacy of your health information
  • Provide you with a notice as to our legal duties and privacy practices with respect to information we collect and maintain about you
  • Abide by the terms of this notice
  • Notify you if we are unable to agree to a requested restriction

We reserve the right to change our practices and to make the new provisions effective for all protected health information we maintain. Should our information practices change, we will make the new version available to you upon request.

If you believe your privacy rights have been violated, you can file a complaint with Riverside Medical Center's Compliance Officer, Lesia McQueen, RN or with the Department of Health and Hospital at 1-800-280-7734. There will be no retaliation for filing a complaint.

Examples of Disclosures for Treatment-Payment and Health Operation:

Pursuant to law and the consent form which you have signed.

  • We will use your health information for treatment:

    For Example:

    Information obtained by a nurse, physician, or other member of your health care team will be recorded in our record and used to determine the course of treatment that should work best for you.

    Your physician will document in your record his or her expectation of the members of your healthcare team. Members of your healthcare team will then record the actions they took and their observations. In that way, the physician will know how you are responding to treatment. We will also provide your physician or a subsequent healthcare provider with copies of various reports that should assist him or her in treating you one you have been discharged from this hospital.

  • We will use your health information for payment:

    For example:

    A bill may be sent to you or a third party payer. The information on or accompanying the bill may include information that identifies you as well as your diagnosis, procedures, and supplies used. In the event that payment is not made, we may also provide limited information to collection agencies, attorneys, credit reporting agencies and other organizations as is necessary to collect for services rendered.

  • We will use your health information for regular health operation:

    For example:

    Members of the medical staff, the risk or quality improvement manager, or members of the quality improvement team may use information in your health record to assess the care and outcomes in your case or others like it. This information will then be used in an effort to continually improve the quality and effectiveness of the healthcare and service we provide.

As required by law, we may use and disclose your health information.

Our Mission
The mission of Riverside Medical Center is to provide high quality health care services in a safe, compassionate and cost efficient environment to the residents of Washington Parish and the surrounding area.
Riverside Medical Center
Address:   1900 Main Street
                   Franklinton, Louisiana

Phone:      (985) 839-4431
Website by 5 Stones Media
Copyright 2019 by Riverside Medical Center