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IT Help Desk Technician / Systems Administrator

Job Title: IT Help Desk Technician / Systems Administrator

Department: Information Technology

Employment Type: Full-Time

Reports To: IT Director

About Riverside Medical Center: Riverside Medical Center is a leading healthcare facility committed to providing high-quality care to our community. We pride ourselves on our advanced medical technology and our dedication to patient satisfaction. As we continue to grow, we are looking for a talented IT professional to join our team and support our technological infrastructure.

Position Summary: Riverside Medical Center is seeking an experienced IT Help Desk Technician with additional responsibilities as a Systems Administrator. This dual-role position is essential to ensure the smooth operation of our IT systems, including the Cerner Electronic Medical Records (EMR) system. The ideal candidate will possess strong problem-solving skills, a solid understanding of network administration, and the ability to provide exceptional technical support to our staff.

Qualifications:

· Associates or Bachelor’s degree in Information Technology, Computer Science, or a related field.

· Minimum of 2 years of experience in an IT help desk or network administration role.

· Familiarity with Cerner EMR systems is highly preferred.

· Strong knowledge of network infrastructure, including LAN/WAN, TCP/IP, and network security.

· Proficiency in troubleshooting hardware and software issues on various platforms.

· Excellent communication and customer service skills.

· Ability to work independently and as part of a team.

· Certifications such as CompTIA A+, Network+, or Cisco CCNA are a plus.

Additional Information
Position Type : Full Time

Click Here to fill out our official online application.

The mission of Riverside Medical Center is to provide high quality health care services in a safe, compassionate and cost efficient environment to the residents of Washington Parish and the surrounding areas.

Riverside Medical Center in partnership with its medical staff and the community will continue to provide resources for education, diagnosis, treatment, and referral in the appropriate settings. We will work toward additional high quality services through an integrated network of local and regional health care providers, thus enhancing the financial viability of the hospital. Riverside Medical Center will continue to seek improvement in systems, services and technology.

Riverside Medical Center

1900 Main Street, Franklinton, Louisiana 70438 | (985) 839-4431

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